Thank you for shopping with Flowerit Store! We strive to provide a smooth and reliable shipping experience to ensure your home decor items arrive in perfect condition and on time. Please review our Shipping & Delivery policy for important details regarding shipping.
1. Shipping Methods and Timeframes
We offer a variety of shipping options to meet your needs. Shipping times may vary depending on your location and the items you order. Here are some general guidelines:
- Standard Shipping: Delivery typically takes between [X] to [X] business days after processing.
- Expedited Shipping: Delivery typically takes between [X] to [X] business days after processing.
Processing times may take 1-3 business days before the item is shipped, depending on stock availability.
2. Shipping Costs
Shipping costs are calculated based on your location and the size of your order. You will be able to review the shipping costs before completing your purchase during the checkout process. Occasionally, we offer free shipping promotions, which will be clearly communicated on our website.
3. International Shipping
Currently, we offer international shipping to select countries. If you are outside of our usual delivery area, please contact us at [email protected] to inquire about shipping options and associated costs.
4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery. Please allow up to 24 hours for tracking information to be updated after shipment.
5. Delivery Times
While we make every effort to deliver your order within the estimated timeframe, delivery dates are not guaranteed and may be affected by factors outside of our control, such as weather delays or carrier issues. If there are significant delays with your shipment, we will notify you via email.
6. Address Accuracy
Please ensure that your shipping address is accurate and complete before placing your order. Flowerit Store is not responsible for lost, delayed, or misdelivered orders due to incorrect or incomplete addresses. If you notice an error in your shipping address after placing your order, please contact us as soon as possible at [email protected] to make corrections.
7. Missing or Damaged Items
If your order is missing or has arrived damaged, please contact our customer service team at [email protected] within [X] days of receiving the package. We will work with you to resolve the issue by offering a replacement or refund, depending on the circumstances.
8. Order Modifications and Cancellations
Once your order has been placed, we begin processing it as quickly as possible to ensure timely shipping. If you wish to modify or cancel your order, please contact us immediately at [email protected]. However, we may not be able to accommodate changes or cancellations once the order has been shipped.
9. Shipping Restrictions
Due to shipping carrier limitations, certain items may have restrictions on where they can be delivered. If this applies to any of the items in your order, we will notify you during checkout and offer alternatives if possible.
10. Contact Us
If you have any questions or need assistance with shipping, please don’t hesitate to reach out to our customer support team at [email protected]. We’re here to help!
Last Updated: March 2025